We are proud to announce that as of September 2015, we have satisfied the criteria to be considered as one of the UK’s Elite Hearing Centres. External independent assessment of both our customer service and professional practices have decided we provide an exceptionally high level of service. Accreditation from the Widex Best Practice Scheme and the Phonak Consultant Approved Centre as well as Clinical Ear Care Certification from BSHAA, ensure that we are one of the most decorated Hearing Centres in Buckinghamshire, Berkshire, Hertfordshire and North London.
Despite huge technological developments in hearing aids, there is a significantly high proportion of hearing aid users who still report dissatisfaction with their hearing aids. Studies have indicated that in most cases this dissatisfaction is probably due to 2 factors; the way the hearing aid has been fitted and programmed, and the attentiveness of the aftercare support provided by their hearing centre or hearing aid audiologist.
This issue highlights the fundamental fact that the hearing aid is only a part of your journey to better hearing. The ability of your hearing healthcare professional and the standards and protocol they follow are the key to releasing the full potential of the hearing instrument. Consultant Approved Hearing Centres are committed to following the very highest standards of audiological and customer care as specified by an independent advisory panel.
With a Consultant Approved Hearing Centre you can rest assured you are receiving the very highest standards of audiological and customer care. Being a Consultant approved centre, means that the Cox Lewis Hearing (formally known as Cox Lewis Hearing) is one of the UK’s Elite hearing aid providers.
Consultant Approved Hearing Centres commit to providing:
- Full assessment and understanding of your lifestyle needs
- Screening for issues related to your general health that may impact on your hearing solution
- Understanding your motivation and managing your expectations for the future
- Thorough hearing assessment including speech testing with the latest equipment
- Full range of rehabilitation, fitting, verification and counselling to ensure the very best outcome
- On-going care and support
